CUSTOMER POLICIES
Cancellations
We require 48 hours notice to reschedule or cancel an appointment.
You may be charged a cancellation fee if inadequate notice is given. Repetitive no shows will be unable to book future treatments.
You may be charged a cancellation fee if inadequate notice is given. Repetitive no shows will be unable to book future treatments.
Lateness
Please arrive on time to your appointment. If you are running late please contact us to let us know
and we will try to accommodate where possible.
If you are later than 15 minutes, we may have to reschedule your appointment or reduce your treatment time.
and we will try to accommodate where possible.
If you are later than 15 minutes, we may have to reschedule your appointment or reduce your treatment time.
Treatment Advice
Please inform us of any medical changes as this may impact your treatment.
Please be aware that certain medical conditions, pregnancy and breastfeeding can be contraindications to certain treatments.
Under 18s must attend all appointments with a parent/legal guardian.
Please be aware that certain medical conditions, pregnancy and breastfeeding can be contraindications to certain treatments.
Under 18s must attend all appointments with a parent/legal guardian.
Complaints/Refunds
At Vogue Skin, we are dedicated to providing exceptional customer service and ensuring the satisfaction of our clients.
In the unlikely event that you are dissatisfied with your experience, please get in touch. We have a strict no refunds
policy, but appreciate the opportunity to promptly rectify any issues to ensure your satisfaction.
In the unlikely event that you are dissatisfied with your experience, please get in touch. We have a strict no refunds
policy, but appreciate the opportunity to promptly rectify any issues to ensure your satisfaction.